Another powerful advantage of VoiceXML is the ability for the system to re-use certain Internet structures. The vast majority of companies today use either one of two infrastructures, and these are the IVR infrastructure or the web based infrastructure.
VoiceXML is powerful because it will allow you to get rid of specific types of equipment or support, and this will make your operation much more streamlines. When companies are selecting applications, it is important for them to be able to pick the best for specific layers.
VoiceXML will assist them in this situation by allowing them to make a separation between computer programs and speech engines. Selecting the best within various layers will greatly increase the chances that the company will become successful. While there are many voice technologies that are currently in development, many of them are not ready to be released to the public. VoiceXML is an exception to this.
An organization that wants to stay competitive cannot afford to wait for newer technologies to be released. The advent of voice recognition will revolutionize both the web based community and the wireless community, and those who are looking to benefit must be on the cutting edge.
Since the release of VoiceXML 1.0, it has been proven to be an effective tool. A sizeable number of vendors are promoting platforms that utilize VoiceXML, and a large community has been created which is comprised of companies that are interested in using this technology. Recent statistics have demonstrated that thousands of companies that are registered with developers who specialize in VoiceXML.
Perhaps one of the most important factors in the success of a technology is flexibility. In our fast paced world, change is something that should always be expected. Technologies that are not prepared to adapt to these changes will not survive, and will soon fall out of favor once the next big thing is introduced. In the past, most companies chose IVR as the ideal voice service tool. However, the tight integration of IVR has made it weak in comparison to technologies such as VoiceXML. One powerful advantage that VoiceXML has over IVR is the fact that VoiceXML can be split into resources that deal with speech and the telephone. The computer program that is written in VoiceXML can be placed on a variety of different web servers.
The resources for speech and the telephony will also be present on a server, and this will be connected to the other server via an IP connection. With this arrangement, it is possible for communication to be made if the servers are located in a central location or across the globe. The separation of these elements is very important, and they should not be taken for granted.
The reason I say this is because this is what makes VoiceXML so much more flexible than other voice services tools. Many companies have found that outsourcing to a company that specializes in VoiceXML can make things much more streamlines, and the costs may also be greatly reduced. When it comes to hosting, it is possible for an organization to place the VoiceXML program in a central location and keep a tight level of control over the entire system. Changes and updates will also be included in this.
It would be the responsibility of the hosting company to give access to the VoiceXML system, and they would also process the application when it is requested. The main company benefits because they will save money on the cost involved with processing the application at their central location. They would pay the hosting company on a specific basis, and this may also occur per-minute. Reducing the cost involved with this process can allow the company to deploy their resources in other areas.
It is available on the market today, and this means companies can take advantage of it now.