Employee communication is an important part of organizational communication. It is the prime job of the manager to make sure that the employees are kept informed of the organizational happenings.
Employee communication is the most basic part of business communication that many people often do not realize it as a part of their communicational process. But failure to communicate with your employees can de-motivate them and finally cause loss of valuable resources. It is hence mandatory to understand how to communicate effectively and to make sure that your employees remain satisfied.
This article is a detailed description of the many aspects that need to be maintained when communicating with your employees.
Though the audience is your employee, you still need to be prepared before you make any communication with them. Such preparation will ensure that you cover all points to be discussed while it also creates seriousness in your employees about the communication.
Provide complete information
Provide accurate and complete information to your employees. It is not necessary that you reveal crucial organization data but it is also important that you give them all the required information.
Do not use sentences that will make them feel that you are holding back crucial data. Such statements will act against you and will make them lose confidence on you.
Gaining confidence is important but be careful as not to reveal data more than that is required for the gathered audience.
Plan a regular meeting
It is necessary to plan a meeting on a regular basis to keep the employees updated on organizational policies and goals. Such meetings will also help to enhance the manager – employee relationship levels. But when you plan your meetings, be careful not to plan them too frequent as the session might not be of much value. Frequent meetings will decrease the importance provided to such meetings. So a planned duration meeting on a planned interval will help you to maintain frequent communication plans.
Keep your meetings short and brief
While it is importance that you provide all necessary information to your employees, do not indulge in too long a conversation. Remember that your employee’s useful productive time is being used up during your meetings. This time that is consumed needs to be minimised so as to make maximum utilization of the available time. Frequent long meetings will also tend to reduce motivation of the employees. It is a must that you make sure you do not include complex communication methodologies.
Assign responsibilities and form proper teams
When you delegate job to your employees, it is advisable to assign responsibilities to certain efficient employees and get the communication streamlined rather than communicating in a non-oriented manner. Such an organized manner of communication will also ensure that all grievances are addressed by someone even if you are not able to handle them.
Create trust in your employee
A trusted staff relationship will help improve motivation and ownership among your employees. It is important that you become a trusted communicator to get the maximum productivity and efficiency from your employees. Also display a share of trust from your side which will help to create trust in your employees.
Listen to your Employees
It is not only important that you communicate effectively but you also need to listen attentively. Listening to your employees is a part of an effective communication process. Unless you understand and sort out the grievances in the mind of your employees, you will not be able to instil confidence in them.
Express your expectations
It is must that as a supervisor you express what you expect from your employees. It is better to talk to them about short term and long term goals rather than encourage rising expectations. It is wise to sit and discuss on goals to avoid future disappointments. Thus expressing expectations also form a part of employee communication.
To effectively complete all these, it is must that you decide best strategies and methodologies for communication. Communicating with your employees effectively is an important part of organizational success. Such an effective communication not only improves employee productivity but will also create a confidence and comfort level for longer trustworthy relationships.